This App Privacy Policy was last updated November 1, 2020‎ and applies beginning November 1, 2020‎.

• For information about how Basbes collects, uses, and ‎discloses information about you when you access or use our website and Services, please ‎see our Website Privacy Policy. ‎
• For information about the agreement that governs your relationship with us, please ‎see our Terms of Service.‎
• This document contains a section dedicated to Californian consumers and their privacy rights.
• This document contains a section dedicated to Brazilian Users and their privacy rights.
• This document can be printed for reference by using the print command in the settings of any browser.

You are probably reading this because an Application you downloaded uses our Services and directed you to read this Privacy Statement so you can understand how we collect, use and share information about you when you use the Application, our Services, or otherwise interact with us, as well as what your choices are regarding the collection, use and sharing of your information.

We appreciate that you trust us with your information and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.

Who we are

Basbes Inc. (“Basbes,” “we,” “us,” or “our”) provides messaging services via our ‎mobile applications with messaging functionality (“Application”) .

Where This Privacy Policy Applies

This Privacy Statement explains how Basbes ‎collects, uses, and discloses information about you when you access or use our mobile Application located ‎at Google Play App Store, and other products and services that link to this Privacy ‎Policy (collectively, the “Services”). To make it extra clear, we’ve added links to this Privacy Policy on all applicable services.

Some services may require their own unique privacy policy. If a particular service has its own privacy policy, then that policy — not this Privacy Policy — applies. For information about how Basbes collects, uses, and ‎discloses information about you when you access or use our Website, please ‎see our Website Privacy Policy. ‎

Privacy Policy Changes

Because we’re always looking for new and innovative ways to enhance our Services, we may change this Privacy Policy from time to time. If we make changes, we will notify you ‎by posting the updated policy on the Services; the “Last Updated” legend above indicates when ‎this Privacy Policy was last revised. In some cases, we may provide you with additional notice, ‎such as adding a statement to our homepage or sending an email notification to you. Any ‎changes will become effective when we post the revised Privacy Policy. Your use of the ‎Services following such changes means that you acknowledge the updated Privacy Policy.‎

Full policy

What data we collect

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Camera permission, Microphone permission, Storage permission and Social media accounts permission; Cookies; Usage Data; first name; last name; phone number; email address; password; Personal photo; Birth date; Gender; Relationship status; Work; education; Hobbies; social accounts’ links; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); device information; Universally unique identifier (UUID); Crash information; geography/region; number of Users ; number of sessions; session duration; Application opens; Application updates; first launches; operating systems.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

How we collect your Data

Information you give us

You choose to give us certain information when using our services. This includes:

• When you create an account, you provide us with at least your login credentials, as well as some basic details necessary for the service to work, such as your full name, personal photo, gender, relationship status and date of birth.
• When you complete your profile, you can share with us additional information, such as details on your personality, Relationship status, horoscope, lifestyle, interests, hobbies, work, education, links to your social media profiles and other details about you, as well as content such as your photos and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example your, sexual orientation, religious beliefs and political views. By choosing to provide this information, you consent to our processing of that information.
• When you participate in surveys or focus groups, you give us your insights into our products and services, responses to our questions and testimonials.
• When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
• If you contact our customer care team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
• If you contact us you provide information such as your name, phone and email.
• If you subscribe to our newsletter you provide information such as your name, phone and email.
• Of course, we also process your chats with other users as well as the content you publish, as part of the operation of the services.

Information we receive from others

In addition to the information you provide us directly, we receive information about you from others, including:

• Other Users Other users may provide information about you as they use our services. For instance, we may collect information about you from other users if they contact us about you.
• Social Media You may be able to use your social media login (such as Facebook Login) to create and log into your Basbes account. This saves you from having to remember yet another user name and password.
• Other Partners We may receive info about you from our partners, for instance where Basbes ads are published on a partner’s websites and platforms (in which case they may pass along details on a campaign’s success).

Information collected when you use our Services

When you use our services, we collect information about which features you’ve used, how you’ve used them, which pages you have visited and the devices you use to access our services. See below for more details:

• Usage Information We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages which have been shown to you, referring webpage address, advertising that you click on) and how you interact with other users (e.g., users you connect and interact with, time and date of your exchanges, number of messages you send and receive).
• Device information We collect information from and about the device(s) you use to access our services, including:
  • hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple’s IDFA, both of which are randomly generated numbers that you can reset by going into your device’ settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address);
  • information on your wireless and mobile network connection, like your service provider and signal strength.
  • information on device sensors such as accelerometers, gyroscopes and compasses.
  • information on device sound level, as We use sound to search for users around you.
• Other information with your consent If you give us permission to your microphone, you can search for nearby users using ultrasonic sound. The access to your microphone never happens on background, We only use it when you are searching for users around you. If you decline permission for us to access your microphone, we will not use it, in this case you will not be able to search for nearby users, but you still can be visible to others. Similarly, if you consent, we may collect your photos and videos (for instance, if you want to publish a photo, video or streaming on the services).

Cookies and Other Similar Data Collection Technologies

We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s). You may read our Cookie Policy for more information on why we use them (such as authenticating you, remembering your preferences and settings, analyzing app installs, delivering and measuring the effectiveness of advertising campaigns, allowing you to use social features.

We may, or we may allow others to, provide analytics services and serve advertisements on our behalf across the Internet and in the Application. We or these entities may use cookies, web beacons, user resettable device identifiers and other technologies to collect information about your use of the Services, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in Applications, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity.

You may stop us from collecting further information for marketing and advertising purposes by disabling the Advertising ID on your mobile device. For more information on how to manage the privacy settings in your mobile device see, for example: https://www.apple.com/privacy/manage-your-privacy/ for your iOS device. For Android devices, see “Limit Ad Tracking” in your device’s privacy settings. You may also contact the manufacturer of your mobile device for instructions about opting out from ad tracking.

Even if you disable the Advertising ID in your mobile device, keep in mind that you may still receive (i) content, including branded content, from use of our Services, provided that our content recommendations will not be personalized to you, (ii) interest based advertising, including from third parties to whom your Advertising ID had been previously disclosed and (iii) advertising from third parties, though such advertising may not be based on your interests and preferences. For any privacy or data-protection-related questions, please contact the Owner..

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which the Owner is subject;
• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Contacting the User, Content commenting, Displaying content from external platforms , SPAM protection and Tag Management.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Depending on the User’s specific device, this Application may request certain permissions that allow it to access the User’s device Data as described below.

By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document.
The exact procedure for controlling app permissions may be dependent on the User’s device and software.

Please note that the revoking of such permissions might impact the proper functioning of this Application.

If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application.

Camera permission

Used for accessing the camera or capturing images and video from the device.

Microphone permission

Allows accessing and recording microphone audio from the User’s device.

Social media accounts permission

Used for accessing the User’s social media account profiles, such as Facebook and Twitter.

Storage permission

Used for accessing shared external storage, including the reading and adding of any items.

Personal Data is collected for the following purposes and using the following services:

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
• Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at this document.

How “Do Not Track” requests are handled

This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

If you have questions about this Privacy Policy, here’s how you can reach us.